10 Most Common Problems We Will Fix for You

Picking the right size & type of monitor/ TV
Poor quality sources
Poor Design & Speaker Placement
Calibrating the Audio & Video for the room
Remote / Control of your new equipment
Installing Equipment without Proper Ventilation & Power protection
Knowing when to hire a Professional
Piecing together a system
LifeStyle Showroom
Right prices & advice

1. Picking the right size & type of monitor/ TV:

Plasma. LCD. DLP. SXRD, DiLA, LED, OLED, Front & Rear Projection. It can seem like there's a dizzying array of competing technologies to choose from when it comes to the most important factor of your system - the display. A front projection system is a great way to get the real theater experience at home - but not if you can't adequately control the lighting. DLP TVs are a terrific value - but the picture can be dark at aggressive angles. The list of exceptions goes on and on. Then you'll need to consider the size of the screen. How far back are your seats going to be? What's the resolution of the TV? How often will you watch standard definition programming? The room & the source material have everything to do with the display ideal for you. These are just some of the questions that factor into choosing the right screen size. “SO…. ARE YOU READY TO BE WOWED!”

2. Poor quality sources:

Even the best video display won’t look great if you feed a poor signal into it.

First of all, the components that you use need to be capable of outputting a high definition video signal (or up-converting a non-HD signal). This usually means a newer cable box, DVD player and home theater receiver. Second, those components need to be connected correctly. Most components can be connected in a number of different ways to accommodate a number of different TVs. Choosing the wrong connection or using an inferior quality cable means your system won’t look or sound as good as it can.

This is where we come in. We study & do this for a living. We test hundreds of products a year & provide Beta-testing of new products for manufacturers. Those products that don’t meet our approval won’t show up in our store or at your home. This way you’ll be protected from lemon equipment sold at almost all large electronics chain stores. Since the large electronics stores don’t service anything, what keeps them from selling poor quality equipment?

How do we back this statement? We include extended warranties on all our ‘Packages.’ By doing so, we are married to the equipment. This shows how confident we are in the equipment we sell. “SO…. ARE YOU READY TO BE WOWED!”

3. Poor Design & Speaker Placement:

There are several considerations that go into proper speaker placement & video display location:

How large are the speakers? Where will listeners be seated? Where will the TV be located? How large is the room? How much sound absorbing material (carpeting, curtains, chairs, etc) is in the room?

The sound in your home theater system is impacted significantly by where you place the speakers. Speaker placement can make the difference between a great sounding system and one where you struggle to hear dialogue in one scene and are overwhelmed by the rumble of thunder in the next.

In a nut shell, the placement of the speakers is more important than the quality of speakers in most cases.

When it comes to quality video, distance, angles & display type – it is important to get correct facts to help ensure your decision. Our staff is the highest trained staff you’ll find not only in Kentucky but elsewhere. For most systems, this is done free of charge to our clients. After all, when completed, your room also reflects on us as well. You’re friends & neighbors won’t want to purchase a system that doesn’t WOW them! “SO…. ARE YOU READY TO BE WOWED!”

4. Calibrating the Audio & Video for the room:

Most people don’t realize that TVs are set up at the factory to look good under the glare of thousands of watts of fluorescent light and to stand out among a wall of TVs. While that’s great for the sales floor of your large chain electronics store or warehouse club, it’s usually terrible for your living room. After all, most residential clients watch their TV after 6pm – a.k.a… ‘Primetime.’

To achieve a realistic, film-like picture at home, proper video calibration is essential. Without it, your new TV will never look as good as it could or should.

Same goes with audio. We have found that improper placement of speakers like the center channel & subwoofer will ruin a quality audio system. Then properly setting the delay, phase & balance of each speaker ensures sound as intended by the movie producer. Walls, seating, furniture & flooring all affect the audio you hear as well. So by hiring us, you’ll have the Professional Audio/ Video Experts make sure your final install will WOW you. “SO…. ARE YOU READY TO BE WOWED!”

5. Remote / Control of your new equipment:

Nothing will impact how much you enjoy your new home theater system as much as the remote. You may want to read that again.

The remote control that you choose impacts how easy your system is to operate and where you can locate your equipment. A proper universal remote can be programmed so that it performs many functions (called a macro – series of functions) simultaneously when you push a single button. It can control virtually anything in your home that has a remote control currently. It can even use radio waves (rather than infared) to operate equipment behind doors…or even in a closet down the hall.

Getting an inferior remote control (or using the manufacturer supplied remotes) means that you’ll probably spend as much time trying to figure out how to use your system as you do enjoying it. So no matter how much your system may cost you, it is safe to say the remote is the key to a functional system. “SO…. ARE YOU READY TO BE WOWED!”

6. Installing Equipment without Proper Ventilation and Power Protection:

Installing your new system without proper ventilation around the electronics is the fastest route to the repair shop. Either invests in proper home theater furniture that is built to handle the heat that modern electronics generate…or modify existing furniture (installing a small exhaust fan, for example).

Alternatively, store the electronics away from the TV, where there is a larger space, and use an RF remote control (see above) to control it from your viewing area.

Quality surge protection & even power filtering is a way to improve the life of your new equipment. Warranties won’t cover electrical damage or ‘Acts of God’ – like water, wind, lightning & improper handling of the equipment. We have found that the less than $20 surge protectors are generally only good for adding more outlets to plug your equipment into. They lack proper surge protection, so protection is minimal. You’ll also find all of our ‘Packages’ have quality surge protection included in them. “SO…. ARE YOU READY TO BE WOWED!”

7. Knowing when to hire a Professional:

Today’s electronics can provide an experience at home that rivals the local Cineplex. But installation of these electronics takes a significant amount of training & tools. If you’re a home or business owner that would call an electrician to install a new outlet, or a plumber to put in a new sink, it probably makes sense to call a professional installer to handle your home theater system or control system.

A professional installer knows how to avoid every mistake on this list as well as hundreds of others.

After all, you want to enjoy your system not suffer through it! “SO…. ARE YOU READY TO BE WOWED!”

8. Piecing together a system:

We have found that trying to reinvent the wheel is tough. That is why we ‘Package’ our most successful systems. By purchasing a ‘Package’, we will provide you with a guaranteed quality system. You’ll see & hear the exact system BEFORE you have it installed. As our forefathers always said, “If it isn’t broke – don’t try to fix it!” “SO…. ARE YOU READY TO BE WOWED!”

9. LifeStyle Showroom:

Why not experience it yourself, before you have it installed. Being retail didn’t work for us. We tried retail for 10 years & found ‘Custom’ was our niche. We couldn’t spend the time necessary to ensure projects went as smoothly as possible & liked going out to the job site to see before, during & after on all of our projects. Being driven to offer better customer service & higher quality systems than our competitors, we felt it necessary to have our showroom display products as in your home or office. To do this effectively, we hired a couple of different local, award winning Interior Decorators & asked them to make our ‘LifeStyle Showroom’ look like it would in your personal home or office. Then to add sweetener to the ‘LifeStyle Showroom’, we have the largest display of Home Theater Systems in the entire state! You’ll find approximately 16 different ‘Packages’ to choose from when you come into Blue Grass Home Entertainment, Inc. “SO…. ARE YOU READY TO BE WOWED!”

10. Right prices & advice:

We research all local sale prices, advertisements, manufacturers programs & use them when pricing our products. Since we pay what they pay, offering great prices is easy! Our overhead is a whole lot less than theirs & our Project Managers are all on salaries, so no pushy sales approach will be thrown at you. Then as an added benefit, you’ll find a Professional Sales Staff (where this industry is their career – not a part time job), which we call them Project Managers & highly trained employee ‘Custom Installers’ / Technicians (not delivery guys), to ensure quality final projects.

“SO… ARE YOU READY TO BE WOWED!”